Regional Bureau for the Americas
The Bureau covers North America and Latin America operations. In Latin America, it works under the regional framework of the Brazil Declaration and Plan of Action, to uphold the highest international and regional protection standards, implement innovative solutions for refugees and other displaced people and end the plight of stateless persons throughout the region within a decade.
Latin America
Argentina
(GMT -03:00)
Brazil
(GMT -03:00)
Colombia
(GMT -05:00)
Costa Rica
(GMT -06:00)
Cuba
(GMT -04:00)
Ecuador
(GMT -05:00)
El Salvador
(GMT -06:00)
Guatemala
(GMT -06:00)
Honduras
(GMT -06:00)
Mexico
(GMT -05:00)
Panama
(GMT -05:00)
Venezuela
(GMT -04:00)
North America and the Caribbean
Belize
(GMT -06:00)
Canada
(GMT -05:00)
Dominican Republic
(GMT -04:00)
Haiti
(GMT -04:00)
United States of America
(GMT -04:00)
Regional Representations
Regional Office for the USA and the Caribbean: United States of America, American Territories Guyana, Suriname and the Caribbean
Regional Office for Southern Latin America: Argentina, Bolivia, Chile, Paraguay, Peru and Uruguay
Regional Office for Central America and Mexico: Belize, Costa Rica, Cuba, El Salvador, Guatemala, Honduras, Mexico, Nicaragua and Panama
Standalone Representations
UNHCR Office Brazil
UNHCR Office Canada
UNHCR Office Colombia
UNHCR Office Ecuador
UNHCR Office Venezuela
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The Americas region will strive to position UNHCR as an action oriented organization that is on the front line to promote persons of concern’s access to protection, solutions and prevention across the entire spectrum of forced displacement as well as promote the protection and solutions achievements in the region.
Regional priorities include:
- Reinforcing monitoring and protection networks in border areas and at regional level
- Galvanizing support for the inclusion of refugees, IDPs and stateless persons in national systems
- Diversifying and innovative partnerships with traditional and non-traditional stakeholders, including strategic alliances with regional forums
- Moving decisively towards the first region to eradicate statelessness, and successfully pilot the CRRF and consolidate regional opportunities offered by the BPA framework
- Advancing its advocacy to enhance access to and enjoyment of international protection and solutions – in AGD sensitive manner
- Redoubling its efforts to enhance visibility of the work of governments, civil society and UNHCR’s partners
- Enhancing communications of the Americas with a wider reach at regional and global levels
Director: Renata Dubini
Deputy Director: Isabel Márquez
Protection Support Unit: provides support for the design and implementation of protection strategies. Head of unit: Alexandra Pamela McDowall
Policy Unit: covers policy and inter-agency matters. Contact: Mariana Meyer
External Relations Officer: develops information/communication/reporting products to advance advocacy, protection and operation priorities and acts as a focal point for donor relations, public information and private sector fundraising: Elisabet Diaz
Operation management: main operations entry point with all technical divisions at HQ. They monitor field activities, ensure coherence, provide support and guidance as relevant.
- Senior Desk Officer for North America, Central America and the Caribbean (RO Panama, (Nicaraguas, Honduras, Guatemala, El Salvador, Belize, Costa Rica, Cuba) BO Mexico, BO Canada) - Christian Carrillo
- Senior Desk Officer for Venezuela, Colombia, Ecuador and Peru - Soo-Eun Chae
- Senior Desk Officer for (RO Argentina, Brazil, USA, Caribbean, Guyana & Suriname) – Florent Marty
Resource Management Unit (RMU): manages all resource requirements (financial, material, human), planning and implementation of programmes and guides oversight, enterprise risk management and the analytical review of operations region-wide, including for the Annual Programme Review. Senior Resource Manager: Jorge Holly
Regional Legal Unit (based in Costa Rica): technical and legal service provider of the Americas Bureau to provide support to all field offices in the Americas, particularly in the fields of asylum/migration, refugee status determination (RSD), sexual and gender-based violence and child protection (SGBV-CP), statelessness, solutions and registration. Focal Point: Alexandra Pamela McDowall. Head of Unit: Juan Carlos Murillo
Regional Communications Hub for Latin America and the Caribbean (based in Mexico): dedicated multifunctional team that implements the Regional Communications Strategy, takes the lead on campaigns, provides support to operations on visibility matters and supports the production of materials used for advocacy and resource mobilization purposes. Regional Communications Hub Manager: Maria Rubi
Regional Coordinator for the Venezuela situation: (based in Panama) appointed by the HC to ensure a strong overarching vision and alignment across the region, including in the exercise of UNHCR coordination responsibilities through the regional platform established together with IOM. Operations included in the Venezuela situation currently are: Brazil, Colombia, Costa Rica, Ecuador, Mexico, Panama, Peru, Trinidad and Tobago and other countries in the Southern Caribbean, and Venezuela. Regional Coordinator for the Venezuela situation: Jose Samaniego
Key Documents
- Brazil Declaration and Plan of Action
- UNHCR Eligibility Guidelines for Assessing the International Protection Needs of Asylum-Seekers from El Salvador
- Cartagena Declaration on Refugees
- UNHCR Eligibility Guidelines for Assessing the International Protection Needs of Asylum-Seekers from Honduras
- San Jose Action Statement
- Guidance Note on Refugee Claims Relating to Victims of Organized Gangs
Key websites
Who we are
-
Renata Dubini
Director
dubini@unhcr.org
+41 22 739 8683
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Sandrine Benoit-Lison
Hr Associate
benoitli@unhcr.org
+41 22 739 7737
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Ronnie Allado
Finance / Programme Associate
allado@unhcr.org
+41 22 739 8829
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Angela Maria Carvajalino
Senior Desk Officer
carvajal@unhcr.org
+41 22 739 8957
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Christian Carrillo
Senior Desk Officer
carrillo@unhcr.org
+41 22 739 7641
+57 1 5463666 -
Maria Cinos
Associate To The Director
cinoscon@unhcr.org
+41 (22) 739 7035
Who we are
-
Elisabet Diaz Sanmartin
External Relations Officer
DIAZSANM@unhcr.org
+41 (22) 739 8557
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Intisar Elias
Senior Resource Mgt Associate
eliasi@unhcr.org
+41 22 739 8026
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Alejandra Francis
Human Resources Associate
francis@unhcr.org
+556130445744
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Jorge Holly
Senior Resource Manager
holly@unhcr.org
+41 22 739 8807
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Lorena Isla Rodriguez
Protection Officer
isla@unhcr.org
+41 22 739 8642
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Isabel Marquez
Deputy Director
marquez@unhcr.org
+41 22 739 8370
Who we are
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Alexandra McDowall
Snr. Protection Officer
mcdowall@unhcr.org
+41 22 739 8379
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Mariana Meyer
Policy Officer (Resettlement)
meyer@unhcr.org
+41 22 739 8093
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Tippawan Tollo
Administrative Associate
tollo@unhcr.org
+41 22 739 8366
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Maria Luisa Zulueta
Secretary
zulueta@unhcr.org
+41 22 739 8753
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Marina Villuendas
External Communications Assistant
villuend@unhcr.org
+41 (22) 739 8210
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Paul Yan
Consultant
yan@unhcr.org
+41 22 739 8731