Protection Training Manual for European Border and Entry Officials

Publisher	UN High Commissioner for Refugees (UNHCR)
Publication Date	1 April 2011
Other Languages / Attachments	Russian
Cite as	UN High Commissioner for Refugees (UNHCR), Protection Training Manual for European Border and Entry Officials, 1 April 2011, available at: https://www.refworld.org/docid/4ddf40d12.html [accessed 18 May 2023]

Introduction

Introduction
Annexes
- Annex 1 – UNHCR's 10-Point Plan of Action
- Annex 2 – Participation: Group Facilitation Methods that Work
- Annex 3 – OSCE Training Guide for Anti-Trafficking Trainers

1. Europe: a Region of Migration and Protection

Manual
Annexes
- Annex 1 – Europe as a Region of Migration and Protection
- Annex 2 – UNHCR's 10-Point Plan of Action
- Annex 3 – Schengen Borders Code
- Annex 4 – EC Policy Plan on Asylum
- Annex 5 – EC Common Immigration Policy for Europe: Principles, Actions and Tools
- Annex 6 – Beyond the Nexus: UNHCR's Evolving Perspective on Refugee Protection and International Migration
- Annex 7 – UNHCR's Response to the European Commission's Green Paper on the Future Common European Asylum System
- Annex 8 – Council Regulation Establishing a Mechanism for the Creation of Rapid Border Intervention Teams
- Annex 9 – UNHCR's Activities in relation to the Asylum-Migration Nexus
- Annex 10 – Reinforcing the Management of the European Union's Southern Maritime Borders
- Annex 11 – EC Policy Priorities in the Fight against Illegal Immigration of Third-Country Nationals
- Annex 12 – Human rights of irregular migrants
- Annex 13 – Schengen Borders Code
- Annex 14 – The Hague Programme: Strengthening Freedom, Security and Justice in the European Union
- Annex 15 – Council Regulation Establishing a European Agency for the Management of Operational Cooperation at the External Borders of the Member States of the European Union
- Annex 16 – Council Directive on the Residence Permit Issued to Third-Country Nationals Who Are Victims of Trafficking in Human Beings or who Have Been the Subject of an Action to Facilitate Illegal Immigration, who Cooperate with the Competent Authorities
- Annex 17 – Council Regulation on the Creation of an Immigration Liaison Officers Network
- Annex 18 – Council Directive concerning the Status of Third-Country Nationals who Are Long-Term Residents
- Annex 19 – Council Directive on the Right to Family Reunification
- Annex 20 – Council Regulation on the Issue of Visas at the Border
- Annex 21 – Council Directive Defining the Facilitation of Unauthorised Entry, Transit and Residence
- Annex 22 – Council Directive Supplementing the Provisions of Article 26 of the Convention Implementing the Shengen Agreement
- Annex 23 – Council Regulation Listing the Third Countries whose Nationals Must Be in Possession of Visas when Crossing the External Borders and Those whose Nationals Are Exempt from that Requirement
- Annex 24 – Convention Implementing the Schengen Agreement
- Annex 25 – The Stockholm Programme – an Open and Secure Europe Serving and Protecting Citizens

2. The Legal Framework

Manual
Annexes
- Annex 1 – 1951 Convention Relating to the Status of Refugees and the 1967 Protocol
- Annex 2 – Palermo Trafficking Protocol
- Annex 3 – Palermo Smuggling Protocol
- Annex 4 – Convention for the Protection of Human Rights
- Annex 5 – Universal Declaration of Human Rights
- Annex 6 – Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment
- Annex 7 – Charter of Fundamental Rights of the European Union
- Annex 8 – Instructions for the Quiz
- Annex 9 – Questions for the Quiz & Notes for Facilitator
- Annex 10 – Qualification Directive
- Annex 11 – UNHCR's Revised Guidelines on Applicable Criteria and Standards Relating to the Detention of Asylum-Seekers
- Annex 12 – UNHCR's ExCom Conclusion n° 58
- Annex 13 – UNHCR's Excom Conclusion n° 15
- Annex 14 – UNHCR's Handbook on Procedures and Criteria for Determining Refugee Status
- Annex 15 – Cartagena Declaration on Refugees
- Annex 16 – OAU Convention Governing the Specific Aspects of Refugee Problems in Africa

3. Who is a Refugee?

Manual
Annexes
- Annex 1 – Understanding the Refugee Definition
- Annex 2 – Key Messages: Who is a Refugee
- Annex 3 – Interpreting in a Refugee Context
- Annex 4 – Council Directive on Minimum Standards on Procedures in Member States for Granting and Withdrawing Refugee Status
- Annex 5 – Refugee Status Determination
- Annex 6 – Providing International Protection Including through Complementary Forms of Protection
- Annex 7 – Qualification Directive
- Annex 8 – Procedural Standards for Refugee Status Determination under UNHCR's Mandate
- Annex 9 – Council Directive on Minimum Standards for Giving Temporary Protection
- Annex 10 – UNHCR 1993 Note on International Protection
- Annex 11 – UNHCR's Handbook on Procedures and Criteria for Determining Refugee Status
- Annex 12 – Convention relating to the Status of Refugees
- Annex 13 – 1951 Convention Relating to the Status of Refugees and the 1967 Protocol
- Annex 14 – Statute of the Office of the United Nations High Commissioner for Refugees

4. Identifying Protection Needs in Group Arrivals

Manual
Annexes
- Annex 1 – Simulation Instructions for Participants
- Annex 2 – Individual Case Cards
- Annex 3 – Daily Incident Sheet
- Annex 4 – The Impact of Working in a Border Control Environment
- Annex 5 – Simulation Exercise: Key Protection Messages
- Annex 6 – Best Interests of the Child
- Annex 7 – UNHCR's 10-Point Plan of Action
- Annex 8 – Implementing the Ten-Point Plan of Action in Southern Europe
- Annex 9 – The State of the World's Refugees 2006
- Annex 10 – UNICEF Reference Guide on Protecting the Rights of Children Victims of Trafficking in Europe
- Annex 11 – Shengen Borders Code
- Annex 12 – Asylum Procedures Directive
- Annex 13 – Separated Children in Europe Programme: Statement of Good Practice
- Annex 14 – Reception Conditions Directive
- Annex 15 – Policy Dysfunction in Humanitarian Organizations
- Annex 16 – Can Humanitarian Work with Refugees be Humane?
- Annex 17 – Convention on the Rights of the Child

5. Ethics and Communication at Border Points

Manual
Annexes
- Annex 1 – Fishbowl Case Study Khadija
- Annex 2 – Fishbowl Case Study Rashid
- Annex 3 – Ethics and Communication at the Border
- Annex 4 – Communicating with Asylum-Seekers – Checklist for Border Officials
- Annex 5 – Interpreting in a Refugee Context
- Annex 6 – Remote Controls: How UK Border Controls Are Endangering the Lives of Refugees
- Annex 7 – Access to Protection at Airports in Europe
- Annex 8 – Services at Borders: A Practical Co-operation
- Annex 9 – Border Management and Gender
- Annex 10 – UNICEF Guidelines on the Protection of Child Victims of Trafficking
- Annex 11 – DCAF Borders and security governance
- Annex 12 – Resource Book for Law Enforcement Officers on Good Practices in Combating Child Trafficking
- Annex 13 – Separated Children in Europe Programme, Statement of Good Practice
- Annex 14 – National Referral Mechanisms: Joining Efforts to Protect the Rights of Trafficked Persons – A Practical Handbook
- Annex 15 – WHO Ethical and Safety Recommendations for Interviewing Trafficked Women
- Annex 16 – Interviewing Applicants for Refugee Status

6. The Treatment of Persons Rescued at Sea

7. The Return of Persons Not in Need of International Protection

Manual
Annexes
- Annex 1 – Aspects of a Return Process that May Be Relevant in the Context of Border Guards Responsibilities
- Annex 2 – The Return of Persons who Have Been Found not to Be in Need of International Protection
- Annex 3 – Migration-Related Detention
- Annex 4 – Detention of Asylum-Seekers and Refugees by Reason of their Unauthorised Entry or Presence
- Annex 5 – Being a Refugee: Age, Gender and Diversity Mainstreaming Report 2007
- Annex 6 – Alternatives to Detention of Asylum-Seekers and Refugees
- Annex 7 – Reception Conditions Directive
- Annex 8 – Remote Controls: How UK Border Controls Are Endangering the Lives of Refugees
- Annex 9 – Returns Directive
- Annex 10 – UNHCR Position on the Proposal for a Directive on Common Standards and Procedures in Member States for Returning Illegally Staying Third-Country Nationals
- Annex 11 – The Removal of Failed Asylum-Seekers: International Norms and Procedures
- Annex 12 – The Return of Asylum Seekers whose Applications Have Been Rejected in Europe
- Annex 13 – Council of Europe: Twenty Guidelines on forced return
- Annex 14 – Convention on the Rights of the Child: General Comment n° 6 (2005): Treatment of Unaccompanied and Separated Children outside their Country of Origin
- Annex 15 – UNHCR ExCom Conclusion on the Return of Persons Found not to Be in Need of International Protection
- Annex 16 – ECRE Position on Return
- Annex 17 – Legal and Practical Aspects of the Return of Persons not in Need of International Protection
- Annex 18 – The Return and Reintegration of Rejected Asylum Seekers and Irregular Migrants

Conclusions

List of background documents

Protection Training Manual for European Border and Entry Officials

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