Helpdesk

The GPC Help Desk facilitates access to expert advice and rapid deployment capacity. Initial expert guidance is available within 24-48 hours. Rapid response mechanisms are generally designed to deploy experts within as little as 72 hours.

The GPC Help Desk can facilitate access to expertise on the full range of country/regional and thematic protection and technical issues. The list below is not exhaustive; so please contact us if you have a protection-related query even if you do not see your issue on the list.

This service is not available to individuals or individual agencies. Requests must come from the protection cluster at the country level and should be sent via email to gpc@unhcr.org.

Regional Focal Points

 

 

Field Support Team

Julien Marneffe

Head of Operations and Field Support / Europe + Focal Point
Global Protection Cluster
Mail: marneffe@unhcr.org

Boris Aristin Gonzales

Americas Focal Point
Global Protection Cluster
Mail: aristing@unhcr.org

Natascia Zullino

Southern & Eastern Africa Point
Global Protection Cluster
Mail: zullino@unhcr.org

Gry Hjeltnes

Asia + MENA Focal Point
Global Protection Cluster
Mail: hjeltnes@unhcr.org

Marie Emilie Dozin

West Africa Focal Point (Burkina Faso, Mali, Niger, Nigeria)
Global Protection Cluster
Mail: dozin@unhcr.org