Refugees, asylum-seekers, and other foreign nationals displaced from their country of origin and residing in the Islamic Republic of Iran may seek information and support from UNHCR.
For more information on the support available, please explore this Help site, including the page on “What are the main services available to asylum-seekers and refugees in Iran?”
UNHCR can be contacted by email at [email protected]
Alternatively, you can reach UNHCR through one of our hotlines.
Please note:
When contacting UNHCR hotline numbers, in order to receive better services and to save time, get your identity document (Amayesh or Hoviat card, passport, Tazkira, or Headcount slip) ready while waiting for the hotline operator to answer your call. It is also suggested that someone who can read the document be present during the call.
Tehran
Contact us if you live in Alborz, Ardebil, East Azerbaijan, Gilan, Hamedan, Kermanshah, Kurdistan, Markazi, Mazandaran, Qazvin, Qom, Semnan, Tehran, West Azerbaijan, Zanjan provinces.
Address: no.3, Eastern Emdad alley, Northern Shirazi St., Vanak St., Tehran – Postal code: 8196853663
Telephone: 📞 021- 88212520 (Sunday to Thursday from 8:30 to 15:30)
Esfahan
Contact us if you live in Esfahan province
Address: no.5 , Aref St., Jaber Ansari St., Kaveh Blvd., Esfahan – Postal Code: 8196853663
Telephone: 📞 031-3444 2841 & 031-34414201 (Sunday to Wednesday from 08:30 to 15:30)
Mashhad
Contact us if you live in Khorasan Razavi, South Khorasan, North Khorasan and Golestan provinces.
Address: no.45, Sajjad Blvd., Mashhad – Postal Code: 13994-91887
Telephone: 📞 051-37685641 (Sunday to Wednesday from 08:30 to 15:30)
Kerman
Contact us if you live in Kerman, Yazd, Sistan & Baluchestan and Hormozgan provinces.
Address: Address: no.42, on the corner of alley #3, Hezaroyek Shab St., Jomhouri Blvd., Kerman – Postal Code: 7618653588
Telephone: 📞 034-32476851 and 📞 034-32476850 (Sunday to Wednesday from 8:30 to 15:30)
Shiraz
Contact us if you live in Fars, Bushehr, Khuzestan, Ilam and Lorestan provinces.
Address: Parvin Etesami Blvd., Janbazan Blvd., Modares Blvd. – Postal Code: 7157718817
Telephone: 📞 071-37229692 and 📞 071-37236014 (Sunday to Wednesday from 8:30 to 15:30)