Fifth cycle of Salamat health insurance enrollment

4 September 2019

Afghan refugee Ali Hashemi, his wife and children show off their health insurance booklets at a clinic in Saveh, northern Iran.
© UNHCR/Zahra Abtahi

All the refugees holding Amayesh Card can approach one of the Pishkhan centres to enroll in UPHI and receive their booklets. Salamat booklets cover out-patient care (e.g. doctor’s fees, medicine, lab tests, and radiology) and hospitalization services in all Ministry of Health affiliated hospitals or hospitals under a contract with Salamat Insurance.

Vulnerable refugees

  • Vulnerable refugees and those who received a free-of-charge booklet during the 4th cycle of UPHI should refer to their local Pishkhan* centre and receive a booklet.
  • The booklets are valid up to 24 February 2019.
  • Vulnerability status information is available at Pishkhan Centre. In case of any ambiguity, please follow up with provincial BAFIA offices.

Premium payers 

  • Other refugees can also approach Pishkhan* centers contracted with IHIO countrywide to enroll and receive a booklet.
  • Those premium payers who have not yet received the booklets can refer to Pishkhan Centres during the following dates. The duration of enrolment in each window is only 10 days.
    –    Window #3: 23 September 2019 to 02 October 2019
    –    Window #4: 22 December 2019 to 31 December 2019
  • UPHI Booklets will be valid for one year from the date of enrolment and receiving the booklet.

Required documents (for each person):

  • Valid Amayesh card, Identity card or Laissez-Passer
  • 1 photo (size: 3cm x 4cm)
  • For Special Disease cases, a certificate from a Salamat-recognized physician is required
    Note: Special Disease cases are those refugees with hemophilia, thalassemia, renal failure, kidney transplant or multiple sclerosis. UPHI booklet for these refugees is different and contains 36 pages.
  • At the time of enrolment, preferably the head of the household otherwise one of the members should be present for registration with all of the required documents of all the members.

Remarks: 

  • Enrolment takes place for all the members of the household.
  • Vulnerable refugees should only pay the printing and administration costs and are exempt from paying the premium fee.
  • Premium payers besides the printing and administration costs should pay for the premium fees of all the household members.
  • All the actions related to the enrolment and obtaining the booklets should only take place at Pishkhan Centres.
  • In case you have not enrolled in the UPHI 4th cycle, you need to proceed with pre-registration. Therefore, it is necessary to inform Pishkhan centres’ staff of the matter.
  • In case of failure in authentication for yourself or family members due to movements between cities or any changes in the family composition i.e. new-borns, please follow up with provincial BAFIA offices.

For further information, please contact: