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Before applying for refugee status recognition, gather any relevant documentation that may support your application, such as personal documentation, photos, certificates, videos, reports, messages, emails, news, etc. The more documents you submit, the more items will be taken into consideration when reviewing your request.

IMPORTANT! People without ID can also apply for recognition of refugee status.

Sign up for Sisconare. After registration, you will receive an email to create your system login password.

BEWARE OF YOUR PASSWORD!

Remember, to register you must have an email.

To access Sisconare click here.

Log in to Sisconare with your password and complete the refugee status recognition form. If you have other relatives in Brazil, they may be included in the same way.

Answer all questions on the form by providing details and include all documents gathered in step 1.

After completing the form, a tracking number will be generated, which can be found in the “notifications” part or in the upper left corner where it has a bell symbol.

You must go to the Federal Police to receive your application for refugee status recognition and to receive your Protocol.

For ease of service, carry the Sisconare tracking number (printed or annotated).
Verify that you need:
– Schedule an appointment with the Federal Police to receive your request.
– Take a 3×4 photo

IMPORTANT! Your application for refugee status recognition will only be complete after you appear at the Federal Police.

BE AWARE! 

• The protocol must be renewed annually.
• With the Protocol, you can obtain a work card (CTPS), Individuals Registration (CPF) and access the public services available in Brazil.

Conare will review your case and communicate to continue the process.

Keep your contact information current and sign in to Sisconare at least once a month to receive notifications about your request, such as the date of the interview and the final decision of the case.

If you prefer, watch the video that talks about the interview:

How to update your contact details?

• If you are registered with Sisconare: update your data on the system itself.
• If you are not registered with Sisconare: send your updated data via an electronic petition to Conare. Visit the website for information on how to do so.

If you prefer, watch the video that talks about the progress of your refuge request:

• If you are recognized as a refugee, go to the Federal Police (check the need to schedule an appointment) to apply for the National Registry of Migration (CRNM) card.
  • If your request is denied, you may file an appeal within 15 business days. This period starts from the moment you read the decision notification, which will be available on Sisconare, or 30 days after the notification is published in the system, whichever comes first. To make an appeal, you can count on the support of the Public Defender.