FAQ

Please refer to the HELP Website below for further information: https://help.unhcr.org/greece/applying-for-asylum/how-do-i-apply-for-asylum/

You can also get more information about the asylum process from the Asylum Service either by calling this number where you can find information in 10 languages: (0030) 210 69 88 660 or visit the website of the Greek Asylum Service, where you can find information in several languages.

Please refer to the HELP Website link below for further information: https://help.unhcr.org/greece/applying-for-asylum/can-my-application-for-asylum-be-examined-in-another-european-country/dublin-iii-family-reunification-and-other-legal-pathways/

You can also get more information about the asylum process in the European Union from the Asylum Service either by calling this number where you can find information in 10 languages: (0030) 210 69 88 660 or visit the website of the Greek Asylum Service http://asylo.gov.gr/en/?page_id=81

Please refer to the HELP Website link below for further information:
https://help.unhcr.org/greece/applying-for-asylum/can-my-application-for-asylum-be-examined-in-another-european-country/dublin-iii-family-reunification-and-other-legal-pathways/

You can also get more information about the family reunion procedure (Dublin III) from the Asylum Service either by calling this number where you can find information in 10 languages: (0030) 210 69 88 660 or visit the website of the Greek Asylum Service http://asylo.gov.gr/en/?page_id=81

For further information about your rights as a recognised refugee or beneficiary of subsidiary protection, please refer to the HELP Website link below for further information: https://help.unhcr.org/greece/rights-and-duties/rights-and-duties-of-refugees/

If you decide that you want to return voluntarily to your country of origin or previous residence, please refer to the link below: https://help.unhcr.org/greece/voluntary-return/ or visit the website of the Greek Asylum Service for information on the available options: http://asylo.gov.gr/en/?page_id=344

No, UNHCR in Greece does not implement resettlement programmes of refugees to other countries.

Please find below a link to service providers which offer legal assistance: https://help.unhcr.org/greece/where-to-seek-help/other-services/

Please find further information about access to services and service providers below: https://help.unhcr.org/greece/living-in-greece/

You may contact directly the Cash Assistance Helpline to require assistance, at the following numbers:

Cash Assistance Helpline
Land line (fees apply): 210-330-0170
Whatsapp and Viber
Arabic and French: +30-694-451-4441
Other languages: +30-694-071-6099
Operational hours: Monday to Friday 9:00AM – 3:00PM
The helpline is not operational during national holidays.

Please contact the local authorities and/or UNHCR staff in order to receive information on the transfers’ procedures.

Please find below a link to service providers related to shelter and accommodation: https://help.unhcr.org/greece/where-to-seek-help/other-services/