UNHCR Contacts

UNHCR has been working in Egypt since 1954. We provide protection services including all aspects of registration, documentation, refugee status determination and resettlement to persons of concern.

In Egypt, we currently focus our work on the following areas:

  1. Ensuring that asylum-seekers are able to apply for and gain access to protection;
  2. Supporting the access of refugees to health and education services, and ensuring that vulnerable refugees and asylum-seekers can meet their basic needs;
  3. Raising awareness of the plight of refugees, advocating for their rights, and coordinating efforts to support them.

Contact information of UNHCR offices in Egypt

Main Office: +20 (0)2 2728 5600
Infoline (Sunday – Thursday: 9:00 – 15:00):
+20 (0)2 2728 5699 (Greater Cairo)
+20 (0)2 2599 0800 (Alexandria & the North Coast)

Information for refugees in Arabic www.fb.com/RefugeesEgyptAR
Information for refugees in English & other languages www.fb.com/RefugeesEgypt

UNHCR Main Office in Cairo – Registration Center

Address: 17 Mecca El-Mokarrama, 7th District, 6th of October City (view on Google maps)
Infoline: 0227285699
Working Hours :   Sunday – Thursday – 8:00 – 15:30
Registration center working hours: Sunday – Wednesday – 8 am – 12 pm

UNHCR Refugee Status Determination (RSD) Office in Cairo

Address: Street 44, 8th District, 6th of October City (view on Google maps)
Infoline: 0227285699
Working Hours    Sunday – Thursday: 8:00 – 15:30

Zamalek

Address: 5 Michel Lotf Allah, Zamalek, Cairo (view on Google maps)
Working Hours    Sunday – Thursday: 8:00 – 15:30

UNHCR Alexandria Office

Address: 13 Nordon, 3 Kerdahi, Kafr Abdou, Alexandria (view on Google maps)
Infoline: 2 2599 0800
Working Hours    Sunday – Thursday: 8:00 – 15:30