Contact us
Questions? We’re happy to help.
Due to the current situation around COVID-19, UNHCR Canada is not accessible by phone. For urgent donor care questions and PSP/fundraising-related matters, please email donorcare@unhcr.ca. For all other inquiries, please email canot@unhcr.org. Our staff will respond as soon as possible. Thank you for your consideration.
You may find the answer to your question on our frequently asked questions (FAQs) page.
We’re looking forward to hearing from you. Thank you for your interest in UNHCR.
Contact Us
UNHCR Canada Branch Office
280 Albert St, Suite 401
Ottawa, ON Canada K1P 5G8
UNHCR Canada Fundraising
United Nations High Commissioner for Refugees
PO Box 1278 Stn K,
Toronto, ON M4P 9Z9
Toll free phone: 1-877-232-0909
M-F: 9:00am-8:00pm EST Saturday: 9:00am-5:00pm EST
Email: donorcare@unhcr.ca
Media Enquiries
Phone: +1 613-232-0909
Email: nyembwe@unhcr.org
You can donate online any time to help refugees.
To donate by phone, call 1-877-232-0909 Monday to Friday 9am-8pm, and Saturday 9am-5pm.
To donate by mail send your donation to the United Nations High Commissioner for Refugees, PO Box 1278, Stn K, Toronto, ON, M4P 9Z9