• 1
  • Introduction
  • 1 .1 Introduction to the Guidance on Registration and Identity management

• 2

• 3
  • Planning and Preparing Registration and Identity Management Systems
  • 3 .1 Understand the context
  • 3 .2 Design a registration strategy
  • 3 .3 Access to registration
  • 3 .4 Define the data set
  • 3 .5 Develop registration Standard Operating Procedures
  • 3 .6 Registration tools
  • 3 .7 Organize staffing and training
  • 3 .8 Prepare infrastructure
  • 3 .9 Setting up registration locations
  • 3 .10 Setting up for mobile registration

• 4
  • Communicating with Communities about Registration
  • 4 .1 Introduction
  • 4 .2 Key messages
  • 4 .3 Information campaigns
  • 4 .4 Communication in the context of continuous registration

• 5
  • Implementing registration within an identity management framework
  • 5 .1 Reception
  • 5 .2 Registration as an Identity Management Process
  • 5 .3 Documentation
  • 5 .4 File Management

• 6
  • Emergency registration
  • 6 .1 Introduction
  • 6 .2 Planning for emergency registration
  • 6 .3 Organizing movement
  • 6 .4 Reception
  • 6 .5 Registration interview and data collection
  • 6 .6 Reporting, Data Management and Statistics

• 7
  • Working with registration data
  • 7 .1 Introduction
  • 7 .2 Registration data for operational planning and programming
  • 7 .3 Registration data for protection programming
  • 7 .4 Registration and assistance management
  • 7 .5 Registration data for livelihoods planning and national development

• 8
  • Continuous registration and verification
  • 8 .1 Introduction
  • 8 .2 Continuous registration in UNHCR Operations
  • 8 .3 Verification exercises

• 9
  • Annex