Contact Us

Refworld is produced by the Refugee Status Determination Section (Division of International Protection) and the Electronic Publishing Unit (Division of External Relations).

This mailbox is intended to contact the Refworld team and, as such, only messages directly relating to Refworld will be addressed. Please note that the Refworld team is responsible for maintaining the information tool www.refworld.org but is not responsible for external publisher's content. In case you have comments on non-UNHCR publications, you should directly contact the relevant publisher.

For suggestions and user comments, please contact:

We are not in a position to carry out any research on your behalf, but we invite you to use Refworld to do so.If you need assistance with using Refworld to its fullest extent (browsing and searching), please refer to our "Help" for practical guide

If you have a protection need or need any information regarding your specific situation, please send your query to the nearest UNHCR office by using our online contact form here.

For more information on where to seek help, on your rights and obligations and asylum procedures in selected countries, you can also visit UNHCR's Help Page.