Services

UNHCR Geneva

Frequently Asked Questions

Contact – HQ Geneva

Most of the on this page listed services are provided by the General Services Section (GSS). GSS is responsible for management and coordination of security services and building and facilities management at Geneva Headquarters, as well as for the administration of official travel originating from Headquarters. GSS is part of the Division of Financial and Administrative Management (DFAM) and is overseen by the Deputy Director (Finance) of DFAM.

Security

Pictured, from left to right: Lieutenant Christophe Loison, Admin Asst. Nathalie Nublat, Snr. Security Officer Kalevi Saila, Security Officer Berangère Labaye
Telephone
8484 / 8391
Office MBT 1100 (first floor)
Opening Times 07:30 - 12:30 and 13:30 - 16:30

The Geneva HQ Security Team – A uniformed team of Security Officers from the UNOG Safety and Security Service (SSS) is deployed to UNHCR HQ in Geneva. Since 2010, a UNHCR Security Unit, consisting of a Snr. Security Officer as well as Admin Assistant, attached to the General Services Section (GSS/DFAM) coordinate security at HQ, working together with the SSS-Team on site and in cooperation with colleagues at the Palais. The highly skilled team of SSS security officers who come from diverse backgrounds are here to protect and serve. Their specialised training includes fire prevention, first aid, self-defence, firearms, personal protection, identification, use of x-ray scanners, metal detectors, to name just a few. Present 24 hours a day, the team ensures that UNHCR HQ and thereby worldwide operations are enabled at all times.

Building Management

Pictured the team of Building Management, who will help and support you in case of any building related matters and questions
Offices
MBT R019 (Ground floor)
  MBT 1050-1052 (First floor)
Mailbox hqgssbmu@unhcr.org

The Geneva HQ Building Management Unit Team – A polyvalent team will take care of all the facilities concerning the Montbrillant Building (MBT) and its operations.

By contacting our mailbox you can request support to move from one desk to another, to obtain necessary equipment for your workstation and office and to organize a transport or a shipment. Additionally you can issue requests to store equipment and publications and request the creation, modification or deletion of your telephone line.

Through this mailbox you will be able to obtain information about our excellent building cleaning service and to access our space planning service.

Key Contacts for the HQ Geneva