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@TeamYouTube

How-to's, troubleshooting tips & updates from the team that brings you YouTube! Here to help in: English, Español, Português, Deutsch, Français, Pусский

San Bruno, CA
youtube.com/help
Joined February 2015
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  1. Jun 29

    We're on track to clear the backlog of YPP applications by early next week! If you applied and met the eligibility criteria before June 1st, keep an eye on your email and Creator Studio! Details and further updates will continue to be posted here →

    340 replies . 107 retweets 600 likes
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  2. Jun 29

    And is back! Thanks for your patience during the unexpected outage this morning.

    49 replies . 18 retweets 173 likes
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  3. Jun 29

    We're currently experiencing a service interruption with and working to fix it! Apologies if you're unable to access or login, we'll send another update as soon as this is resolved.

    75 replies . 47 retweets 318 likes
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  4. Jun 29

    This audio/video syncing issue is now fixed for all impacted videos. If for any reason you're still experiencing it, please let us know and share the video URL. Thanks!

    If you're noticing audio/video syncing issues, know that we're currently working to fix all impacted videos! Note: Uploads between June 21-26 may have this issue and only when viewing at lower resolutions. More details →
    30 replies . 26 retweets 218 likes
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  5. Jun 28

    We're also passing along all of your feedback–about the experiment itself and the communication around the experiment. Really appreciate everyone's comment and suggestions!

    212 replies . 38 retweets 547 likes
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  6. Jun 28

    Sharing answers to top q's we’re seeing about the thumbnail experiment: – Custom thumbs aren't going away – 99.7% still see the creator's custom thumbnail – A lot of creators use auto-generated thumbnails, this test helps improve them for those using them:

    291 replies . 117 retweets 890 likes
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  7. Jun 27

    If you're noticing audio/video syncing issues, know that we're currently working to fix all impacted videos! Note: Uploads between June 21-26 may have this issue and only when viewing at lower resolutions. More details →

    Hey Myself and a lot of other YouTubers have been getting a LOT of feedback that the audio in our videos are out of sync on certain devices. Can you look into this cause my comments section is a nightmare haha!
    47 replies . 56 retweets 474 likes
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  8. Jun 27

    Copyright owners can use a system called Content ID to easily identify and manage their content on YouTube. Want to learn more about how Content ID works? Check out this video →

    98 replies . 34 retweets 296 likes
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  9. Jun 26

    This is fixed and comments are working again! Note: live chat, messages and other sharing features were also experiencing the same issue and it's now resolved across all services. Appreciate everyone's patience!

    We're aware that comments aren't loading–thanks everyone for your reports! Will send another update once the issue is resolved.
    103 replies . 120 retweets 1,076 likes
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  10. Jun 26

    We're aware that comments aren't loading–thanks everyone for your reports! Will send another update once the issue is resolved.

    224 replies . 265 retweets 1,850 likes
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  11. Jun 26

    Curious about copyright? Find out why it’s so important to consider copyright when publishing content online & learn about the tools available to creators + content owners. Creator Academy course → We’ll be sharing more copyright resources all week!

    105 replies . 56 retweets 288 likes
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  12. Retweeted
    Jun 21

    New on YouTube! ✔️Channel Memberships help Creators build community & earn more money ✔️Merch makes it easier for Creators to sell custom merchandise on their channels ✔️Premieres records pre-recorded content as a live moment

    147 replies . 251 retweets 1,128 likes
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  13. Retweeted
    Jun 21

    With Premieres, Creators will be able to debut pre-recorded videos as a live moment. We'll automatically create a public landing page to build anticipation and hype up new content. When all fans show up to watch the premiere, they’ll be able to chat in real time.

    37 replies . 27 retweets 272 likes
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  14. Retweeted
    Jun 21

    We've joined forces with so Creators can choose from over 20 merchandise items to customize and sell via a shelf on their channel. This will be available to all eligible U.S.-based channels with over 10,000 subscribers starting today.

    42 replies . 52 retweets 394 likes
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  15. Retweeted
    Jun 21

    Announcing a new way to sell merch on YouTube We've joined forces with so creators can customize and sell over 20 merch items right from their channels. Check it out here →

    38 replies . 67 retweets 366 likes
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  16. Retweeted
    Jun 21

    🚨LIVE NOW🚨: YouTube Exec talks with creators and about what's up next →

    14 replies . 38 retweets 444 likes
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  17. Jun 19

    Staying well and avoiding burn out is so important! For tips on staying balanced, healthy, and efficient with your time and channel, check out the latest Creator Academy course →

    Starting to get that burned out feeling from my YouTube content which is never good! Might have to switch things up a little bit!
    68 replies . 16 retweets 178 likes
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  18. Jun 18

    And we're back! We've resolved the outage on both YouTube and YouTube TV. Sorry for the interruption and thanks everyone for your reports!

    We're aware that YouTube isn't loading for many of you–we're on it!
    118 replies . 120 retweets 1,096 likes
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  19. Jun 18

    We're aware that YouTube isn't loading for many of you–we're on it!

    367 replies . 375 retweets 3,765 likes
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  20. Retweeted
    Jun 18

    The new YouTube Music is here. All of the ways that music moves you, together in one place: official audio and video, playlists, live performances, covers, remixes, and much more. Get the app and open the world of music. →

    523 replies . 6,433 retweets 12,713 likes
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