Coordinating Assistance

Preparing for an emergency involves risk monitoring, scenario-based contingency planning, and establishing how to deliver assistance and protection. During times of crisis, UNHCR uses this knowledge to co-lead the inter-agency response, while acting under the overall leadership of the host government.

Our Refugee Coordination Model promotes best practice in order to make refugee coordination more predictable, inclusive and collaborative. It also helps other humanitarian actors working in refugee operations, leading to better protection, assistance and durable solutions for refugees. To find out more about how we coordinate agile, effective and community-based humanitarian emergency responses, you can read the UNHCR Emergency Handbook.


Emergency Handbook, Fourth Edition

A reference tool for key actors in emergency situations.

UNHCR Refugee Coordination Model

Adaptation of UNHCR's refugee coordination in the context of the Transformative Agenda

Executive CommitteeInformal Consultative Meetings

Joint UNHCR - OCHA Note on Mixed Situations

Coordination in practice

Executive CommitteeInformal Consultative Meetings

UNHCR Refugee Coordination Model - Frequently Asked Questions

Executive CommitteeInformal Consultative Meetings

Leading, Coordinating & Delivering for Refugees & Persons of Concern

Executive CommitteeInformal Consultative Meetings

UNHCR in Dubai: First Line Responder in Emergencies

Information brochure about UNHCR's Global Emergency Stockpile located in Dubai.

PublicationsBooklets and Brochures