On this page you will find a description of the various roles in the Global Support Team (GST), as well as the contact details of the people in those roles (click on a name to send an e-mail). For an overview of how much support the various roles provide to each country, please see the GST dashboard (note that the time dedicated to the cluster by each individual is subject to a separate agreement).
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GSC COORDINATORS
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| GSC Coordinators provide strategic direction to the GSC (advised by the SAG) and engage regularly in the Global Cluster Coordinators Group as well as other inter-cluster coordination fora. | |
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UNHCR
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IFRC
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GSC DEPUTY COORDINATORS
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GSC Deputy Coordinators are alternates to the GSC Coordinators in the Global Cluster Coordinators Group and in other inter-cluster coordination fora. They ensure the day-to-day running of the cluster.
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UNHCR
+41 22 739 8537
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Global Focal Points (GFPs) act as a pool of experts that support country-level clusters in the establishment of adequate coordination and information management systems, the roll out of on-the-job training for deployed team/cluster members, the formulation of the initial cluster strategy and plan, and facilitate a gradual handover to longer-deployment teams. In total, the GFPs cover four functions:
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| GFPs for Coordination have been enhancing the coordination provided by country-level clusters. They oversee that country-level clusters are fulfilling the six core functions defined by the IASC with a particular focus on supporting service delivery, informing strategic decision-making, planning and strategy development, advocacy, and monitoring and reporting. | |||
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UNHCR
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UNHCR
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IFRC
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Renee Wynveen
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GFP FOR INFORMATION MANAGEMENT
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GFPs for Information Management support country-level clusters by consolidating guidance, setting up IM systems in new emergencies, supporting coordination teams in country directly or remotely, and developing training materials.
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UNHCR
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IFRC
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GFP FOR ASSESSMENT, MONITORING AND EVALUATION
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The GFP for Assessment, Monitoring and Evaluation (AME) is responsible for planning, developing and carrying out assessments (as commissioned by the GSC) as well as supporting the cluster in extrapolating evidence-based information, lessons learned and best practices from the field.
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 Elisabeth Vikman REACH
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SUPPORT STAFF
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The ECHO Grant Manager ensures that activities are implemented in full compliance with donor regulations, while the GSC Associate ensures that the support provided to country-level clusters in terms of administrative, operational, financial and human resources issues is timely and effective.
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 Petya Boevska UNHCR
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IFRC
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REGIONAL FOCAL POINTS
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Regional Focal Points (RFPs) provide support to country-level clusters with preparedness and contingency planning activities. They also provide surge capacity when required to help set-up clusters or fill specific gaps. Between deployments, they provide remote support to country-level clusters in their regions according to their skills, in areas such as contingency planning, urban responses, settlement approach, and others.
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IFRC (Asia Pacific)
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Federica Lisa|
SENIOR ROVING TECHNICAL COORDINATORS
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Senior Roving Technical Coordinators can be deployed for up to three months to provide support on shelter and settlement technical issues to country-level shelter clusters. In addition, they support country-level clusters by developing global level tools on technical issues. Finally, they moderate the GSC Technical Community of Practice and participate in GSC initiatives, working groups and fora upon request.
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Vacant
UNHCR (supported by NORCAP)
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IFRC/Lux RC
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SENIOR ROVING CLUSTER COORDINATORS
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Senior Roving Cluster Coordinators can be deployed to complex crises including system-wide level 3 emergencies where there is a need for senior coordination capacity. They can also be deployed to emergencies where it is envisaged that it will take more than 3 months to identify longer-term coordination capacity, and as a result the GFPs and RFPs will not be able to provide the required continuity in the role. In these cases, the Senior Roving Cluster Coordinators will provide senior expert coordination until the longer-term coordination capacity is deployed.
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UNHCR/IMPACT
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UNHCR/IMPACT
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ROVING SHELTER-HLP ADVISOR
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The Roving Shelter-HLP Advisor will support country-level Shelter Clusters, and Cluster-like mechanisms on Shelter-HLP related issues. The Advisor will support with strategy development, contextualizing tools and templates, and will bring best practice from one country to another. The emphasis for this position will be on capacity building and awareness raising for securing good enough tenure security across a variety of contexts and shelter responses.
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IOM (supported by NORCAP)
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ROVING INFORMATION MANAGEMENT OFFICER
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The Roving Information Management Officer (IMO) can be deployed to complex crises including system-wide level 3 emergencies where there is a need for information management capacity. The Roving IMO can also be deployed to emergencies where it is envisaged that it will take more than 3 months to identify longer-term information management capacity, and as a result existing surge capacity will not be able to provide the required continuity in the role. In these cases, the Roving IMO will provide information management capacity until the longer-term coordination capacity is deployed.
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UNHCR (supported by NORCAP)
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Gabriel Mathieu