This is an excerpt from UNHCR’s recently released report: Beyond Technology | Innovation at UNHCR 2015. This report highlights and showcases some of the innovative approaches the organization is taking to address complex refugee challenges. If anyone still pictures a...
In late 2015, UNHCR – in collaboration with local partner AMIDEAST – established Tawasul, a humanitarian call centre in Yemen. Tawasul, meaning dialogue in Arabic, was the first of its kind in Yemen and shared humanitarian information through a toll-free number five...
The civil war in Syria, now in its fifth year, has given rise to one of the worst refugee crises in decades. Its violence has caused over four million people to flee the country. Around 630,000 travelled to neighboring Jordan, where most (480,000) settled outside of...
Following massive population displacements from Nigeria and within Niger in 2015 and 2016 the UNHCR operation and partners in Niger were faced with a significant mapping challenge. At the end of July 2016, there were reportedly up to 300,000 people displaced within...
As an Assistant Water, Sanitation and Hygiene (WASH) Officer, I am constantly reminded of the unmet needs of the refugee population. I work in UNHCR’s Assosa sub-country office in Ethiopia, where I’m responsible for developing strategies for water systems, waste...
Every month, 23,000 Syrian refugee families living in Jordan look forward to receiving the same text message. It’s a simple message, no more than a few words, but it’s what alerts them to their monthly financial assistance reaching their bank accounts. Since June...
