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Job Opportunities

UNHCR offers opportunities in a wide range of functional areas where you can achieve your professional goal to be a humanitarian. Join the organization and help make a difference at a time when more people than ever need our help.

 

Office of the United Nations High Commissioner for Refugees (UNHCR) invites applications for the following post(s) in Hong Kong:

Donor Care Assistant (Part time)

Office of the United Nations High Commissioner for Refugees (UNHCR) is recruiting a Donor Care Assistant (Part time) to support the implementation of the Donor Care Programme.

Requirements and experience:

  • Completed secondary level schooling or vocational training equivalent to secondary school level;
  • Related experience in data entry or telemarketing is preferred;
  • Proven experience in fundraising work related to donor service or telemarketing is a definite advantage;
  • Proficiency in written and spoken Chinese (Cantonese and Mandarin) and English;
  • Applicants must be able to work at least 16 hours per week and the contract is renewable every year.

Responsibilities:

  • Work closely with UNHCR and support the implementation of the Donor Care Programme of UNHCR’s Private Sector Partnerships (PSP) Unit, in particular on donor service and donor information processing;
  • Carry out welcome procedures to greet new donors by phone and/or by post such as send welcome letters and make welcome phone-calls to new donors;
  • Verify donors’ personal details to ensure accuracy of the database;
  • Maintain database by entering new and updated donor information;
  • Assist in preparing donation receipt to donors;
  • Conduct telemarketing programs if necessary;
  • Undertake any other duties as required.

Closing date: 2 July 2017

Please send a completed P11 form which can be downloaded from < http://www.unhcr.org/hk/wp-content/uploads/sites/13/2017/02/UNHCR_P11-form.zip >, a letter of application and your CV/resume (no photos) in strict confidence by email only to chiho@unhcr.org . Please ensure that they are sent as Word documents with the titles “your name P11”, “your name cover letter” and “your name CV” please put “UNHCR – Donor Care Assistant (Part time)” in the email subject line.

Only shortlisted candidates will be notified and invited for interview and written test.