The High Commissioner is responsible for the direction and control of UNHCR. He or she directs our work with the assistance of a Deputy High Commissioner and Assistant High Commissioners for Protection and Operations.

We have a national and international staff of more than 9,700 working in 126 countries, with most operations based in the field. The worldwide operation has become highly complex, ranging from recruitment of new staff and ensuring their security in dangerous situations to the procurement of everything from medical supplies to aircraft charters. Specific departments, mostly based in the Geneva headquarters, oversee key areas, such as operations, protection, external relations, human resources and finances. A number of regional bureaux liaise between overseas offices and headquarters.