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2015 UNHCR country operations profile - Jordan
| Overview |
Working environment
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The operational environment in Jordan continues to be considerably affected by the security situation in the neighbouring Syrian Arab Republic (Syria) and the influx of Syrians into the country, as well as by developments in Iraq and Gaza in 2014.
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Jordan provides asylum for a large number of refugees, including from Syria and Iraq. It has granted Syrian refugees access to services, such as health and education, in host communities. The Syrian refugee camps of Azraq and Zaatari were built on land provided by the authorities where they also ensure security.
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Jordan continues to demonstrate hospitality, despite the substantial strain on national systems and infrastructure. In 2014, the Government published the National Resilience Plan 2014-2016, presenting "proposed priority responses to mitigate the impact of the Syrian crisis on Jordan and Jordanian host communities." The authorities' active engagement will likely influence the UNHCR-coordinated inter-agency refugee response.
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Jordan is not a signatory to the 1951 Refugee Convention. Nonetheless, the Government refers to Syrians as refugees, and the protection space is generally favourable, although fragile owing to the country's own socio-economic challenges.
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The 1998 memorandum of understanding (MoU) between UNHCR and the Government, partially amended in 2014, forms the basis for the Office's activities in Jordan. In the absence of any international or national legal refugee instruments in force in the country, the MoU establishes the parameters for cooperation between UNHCR and the Government.
People of concern
Syrians fleeing the ongoing violence in their country still constitute the majority of Jordan's refugee population, although large-scale arrivals witnessed in the first half of 2013 have since dropped significantly, due in part to the difficulty of getting to Jordan through disputed territories along the southern Syria border. Approximately 20 per cent of Syrian refugees reside in refugee camps, while the remaining live in non-camp settings.
As of 31 July, nearly 30,000 Iraqis were registered with UNHCR in Jordan; the majority from Baghdad. Third-country resettlement is expected to remain the primary durable solution for Iraqis in 2015 with approximately 1,500 departures. While the security conditions in Iraq explain the lack of interest in voluntary return, assistance and services are often insufficient to meet the needs of those refugees who remain in Jordan.
As of 31 July, over 5,000 refugees and asylum-seekers who were not of Syrian or Iraqi origin were registered: the majority are Somali and Sudanese, including many who have been in Jordan for an extended period of time. UNHCR conducts individual refugee status determination (RSD) for all non-Syrian asylum-seekers.
UNHCR 2015 planning figures for Jordan[1] | |||||
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Type of population | Origin | January 2015 | December 2015 | ||
Total in country | Of whom assisted by UNHCR |
Total in country | Of whom assisted by UNHCR |
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Total | 811,070 | 775,840 | 1,000,630 | 965,400 | |
1. PoC planning figures in this table are based on trends and registration data from early 2014. In light of the evolving situation in the Syrian Arab Republic and Iraq, updated projections will be presented in any forthcoming appeals for supplementary requirements in 2015 for the Syria and Iraq situations, including the 2015 Regional Refugee and Resilience Plan (3RP). 2. Refugee figure for Iraqis is a Government estimate |
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Refugees | |||||
Iraq[2] | 58,050 | 22,830 | 57,140 | 21,920 | |
Syrian Arab Rep. | 747,360 | 747,360 | 937,830 | 937,830 | |
Various | 2,480 | 2,480 | 2,480 | 2,480 | |
Asylum-seekers | |||||
Iraq | 700 | 700 | 700 | 700 | |
Various | 2,480 | 2,480 | 2,480 | 2,480 |
| Response |
Needs and strategies
UNHCR's foremost priority remains to ensure that Jordan's largely favourable protection environment is maintained in 2015, despite new arrivals of Syrians potentially further straining already limited resources. This could have a negative impact on Jordanian public opinion of refugees and make preserving the country's asylum space in the country challenging.
The organization will ensure international protection standards are maintained for all those of concern and provide the authorities with technical support to boost the capacity of national institutions dealing with them. Timely registration will ensure refugees' regular access to basic services, which is particularly important to prevent sexual and gender-based violence (SGBV) and for child protection. The Office will strengthen its outreach capacity and through the implementation of its urban policy, will aim to mitigate the impact of the presence of Syrian refugees on local communities.
The continuing influx of Syrians is likely to affect UNHCR's activities to address the needs of Iraqi refugees in Jordan. RSD and resettlement will remain essential protection elements for the Iraqi refugee population. The response will closely monitor the status of those refugees at risk of becoming more destitute, due to increasingly limited access to services and infrastructure, and UNHCR will review its strategy for them with government counterparts.
| Implementation |
Coordination
UNHCR coordinates the overall refugee response in collaboration with the Government of Jordan. The 2015 Regional Refugee and Resilience Plan (3RP) will follow on from the 2014 Syria Regional Response Plan (RRP) as the main inter-agency appeal, setting a common strategy for the Government, UN agencies and NGOs regarding the Syrian refugee crisis. The Jordan chapter of the 3RP will form the main resource and partnership mobilization mechanism for the refugee response in 2015.
The sector chairs meet in an Inter-Sector Working Group, which in turn reports to an Inter-Agency Task Force composed of heads of humanitarian agencies, and chaired by UNHCR. The UNHCR Representative also briefs the Humanitarian Country Team (HCT) chaired by the UN Humanitarian Coordinator, which oversees humanitarian issues not covered by the refugee response.
UNHCR is an active member of the United Nations Country Team and will continue to participate in its working sub-groups and initiatives. The Office will continue to engage various entities, including Gulf donors, in funding the UN response, and cooperate with private-sector donors.
2015 UNHCR partners in Jordan |
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Implementing partners |
Government agencies: The Jordanian Armed Forces, the Ministry of the Interior; the Ministry of Planning and International Cooperation; the Ministry of Public Works and Housing, Syrian Refugee Affairs Directorate |
NGOs: Agence d'aide à la coopération technique et au développement, Arab Renaissance for Democracy and Development-Legal Aid, CARE International USA, Caritas Jordan, International Medical Corps, International Rescue Committee, International Relief and Development, Japan Emergency NGOs, Jordan Hashemite Charity Organization, Jordanian Hashemite Fund for Human Development, Jordan River Foundation, Mercy Corps, Noor Al-Hussein Foundation, Norwegian Refugee Council |
Others: IOM, UNOPS, UNRWA, UNV |
Note: Selection of implementing partners for 2015 is still under discussion. |
Operational partners |
Government agencies: Family Protection Department of the Public Security Directorate (Ministry of Interior), the Ministry of Health, the Ministry of Social Development |
NGOs: Action Against Hunger, Agency for Technical Cooperation and Development, ActionAid, Adventist Development and Relief Agency, Association of Volunteers in International Service, CARE, Caritas Jordan, Global Communities, Center for Victims of Torture, Danish Refugee Council, Finn Church Aid, Fundación Promoción Social de la Cultura, Croix-Rouge française, Handicap International, International Catholic Migration Commission, International Medical Corps, Internews, INTERSOS, Islamic Relief, International Rescue Committee, International Relief and Development, Japan Emergency NGOs, Jordan Hashemite Charity Organization, Jordan Health Aid Society, KnK Japan, Lutheran World Federation, Muslim Aid, Madrasati Initiative, Médecins du Monde, Medair, Mercy Corps, El Movimiento por la Paz, Nippon International Cooperation for Community Development, Norwegian Refugee Council, Operation Mercy, Oxfam, Première Urgence - Aide Médicale Internationale, Questscope, Relief International, Royal Health Awareness Society, Save the Children Jordan, Save the Children International, Syria Relief and Development, Al Taghyeer, Terre des Hommes Lausanne, Terre des Hommes Italy, Triangle GH, Un Ponte Per, War Child UK, World Vision International |
Others: FAO, ILO, IOM, UN Women, UNDP, UNESCO, UNFPA, UN-Habitat, UNICEF, UNOPS, WFP, WHO |
| Financial information |
The financial requirements for UNHCR's Jordan operation have increased dramatically, from USD 62.8 million in 2010 to a revised 2014 budget of USD 352.9 million, due to the needs arising from the Syria emergency.
The overall budget for Jordan in 2015 is set at USD 404.4 million, with the largest portion devoted to the emergency response for Syrian refugees. A shortfall in funding would require the reduction of core activities for refugees with critical needs, both in camp and urban settings, such as health, CRIs, cash assistance, and protection including services for women and children.
These figures are based on information available mid-2014. In light of the evolving situation in the Syrian Arab Republic and in Iraq, any changes in requirements will be presented in the 2015 Regional Refugee and Resilience Plan (3RP) for the Syria situation and in a Supplementary Appeal for the Iraq situation.
Source: UNHCR Global Appeal 2015 Update
UNHCR contact information
The UNHCR Representation in Jordan | |||||||||||||||
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Style of Address | The UNHCR Representative in Jordan | ||||||||||||||
Street Address | 05, Abdul Kareem Al-Azzeh Street, Deir Ghbar, Amman, Jordan | ||||||||||||||
Mailing Address | P.O. Box 17101, 11195 Amman, Jordan | ||||||||||||||
Telephone | 962 6 550 2136 | ||||||||||||||
Facsimile | 962 6 592 4658 | ||||||||||||||
joram@unhcr.org | |||||||||||||||
Time Zone | GMT + 2 | ||||||||||||||
Working Hours |
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Public Holidays | 01 January 2015, New Year's Day 05 April 2015, Palm Sunday 12 April 2015, Easter 25 May 2015, National day 19 July 2015, Eid Al-Fitr 20 July 2015, Eid Al-Fitr 24 September 2015, EID AL ADHA 27 September 2015, AID AL ADHA 15 October 2015, ISLAMIC NEW YEAR 24 December 2015, CHRISTMAS |
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Comments | 2015 Holiday Schedule HOLIDAYS OBSERVED DAY & DATE New Year's Day Thursday, January 1 Palm Sunday Sunday, April 5 Easter Sunday, April 12 Independence Day Monday, May 25 *Eid Al-Fitr Sun & Mon, July 19-20 *Eid Al-Adha Thurs & Sun, September 24-27 *Islamic New Year Thursday, October 15 Christmas Eve Thursday, December 24 |
Style of Address | Representation Office Amman | ||||||||||||||
Street Address | 319-Wasfi Al-Tal Street, Khalda, Amman, Jordan | ||||||||||||||
Mailing Address | P.O. Box 17101, 11195 Amman, Jordan | ||||||||||||||
Telephone | 6 5302000 | ||||||||||||||
Facsimile | 6 5516742 | ||||||||||||||
Website | http://www.unhcr.jo | ||||||||||||||
Joram@unhcr.org | |||||||||||||||
Time Zone | GMT + 2 | ||||||||||||||
Working Hours |
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Public Holidays | 01 January 2015, New Year's Day 05 April 2015, Palm Sunday 12 April 2015, Easter 25 May 2015, National day 19 July 2015, Eid Al-Fitr 20 July 2015, Eid Al-Fitr 24 September 2015, EID AL ADHA 27 September 2015, AID AL ADHA 15 October 2015, ISLAMIC NEW YEAR 24 December 2015, CHRISTMAS |
OFFICE OF THE DIRECTOR, MENA BUREAU IN AMMAN | |||||||||||||||
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Style of Address | RO - Regional Office | ||||||||||||||
Street Address | #2 Abdul-Fattah Al-Maaytah Street, Al-Jandaweel Area, Next to Larsa Hotel, Amman, Jordan | ||||||||||||||
Mailing Address | P.O.Box 940033, 11194 Amman, Jordan | ||||||||||||||
Telephone | 6 5100 460 | ||||||||||||||
Facsimile | 6 586 2331 | ||||||||||||||
JORAMMENA@UNHCR.ORG | |||||||||||||||
Time Zone | GMT + 2 | ||||||||||||||
Working Hours |
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Comments | Countries covered: JORDAN,SYRIA,LEBANON,IRAQ,TURKEY,EGYPT |